customer service

Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

Brad Dickson

‘It was the most sour experience I had in the job’: Gardener lashes out at the tree specialist after realizing she could have gotten money from the city if the storm-damaged maple had been declared unsafe instead of saved

Etai Eshet

Customer refuses to pay crocheter for her work because she accidentally sent the payment to the wrong person, demands she give items to her anyway: 'I don't think I should just hand over the items since I wasn't paid.'

Emmy Pratt

Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

Lana DeGaetano

Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

Brad Dickson

Kind regular tips a new server 70% her first day on the job, making her cry on the spot with relief: 'She said I made her night and that no one had tipped her in FOUR hours'

Jesse Kessenheimer

Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Brad Dickson

Client demands bank manager after teller claims she can't withdraw more money due to daily limit, waits hours to be told the same thing by manager: ‘I can't help you’

Bar Mor Hazut

Entitled gym patron clashes with trainer over gym's video recording policy, patron needs to be escorted out of the building: 'I am six inches taller than you! You will not tell me what to do!'

Ben Weiss

Babysitter and 3-year-old kid get even with entitled shopper after she cuts them in line: 'Let’s see how long I can delay you getting in your car'

Ben Weiss

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Bar Mor Hazut

New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

Ben Weiss

Tattoo studio owner faces off with entitled customer in their DMs: 'What sort of way is this to conduct your business?'

Remy Millisky

Entitled lady demands to have other customer's table moved away from her at her favorite restaurant: 'I can’t eat while she’s sitting there!'

Ben Weiss

Restaurant manager takes server's $100 tip, gives them $16 back: 'I asked where the rest went and she said "pooled with everyone" but I was literally the only server working that section'

JR Atkinson

Company instates new B2B project management and communication software that clients despise, boss insists that it be used anyway, causing problems with key client who gets the CEO involved: 'The client called [the CEO] directly'

Brad Dickson