The characteristics we recognize in ourselves but decide not to express are often the characteristics that irritate us most in others. But what would happen if you had no control over the object of your gaze? Do you convey all that's on your mind, or do you treat them in the same manner you would treat yourself—ignore the negative and concentrate on the positive? This is the account of a disgruntled marathon worker. The original poster (OP) was employed for the local marathon. At first, everyth…

Some people have a tendency of taking really low stakes situations way too far, making things that have no business being stressful very stressful indeed. When you work in customer service these situations will usually present themselves in the form of people making audacious demands and being impolite for no reason—sometimes even having meltdowns in the lobby of your restaurant or store. All that being said… Burritos are a serious business, so it's no surprise that people take situations like…

Are work relationships a good or bad idea? When you spend so much time at work, it's easy to develop close relationships with the people you're around all the time. And if you develop romantic relationships, there's no telling how it might play out. It might be the best deal ever; the relationship could be great, you end up staying together long-term, and you get to work every day with your best friend. Why wouldn't you want to pursue a work relationship? Well, there's always the flip side. Wha…

As someone who has worked a lot in customer service, I can assure you that I have never seen a coworker react badly to a customer yelling, ‘You just lost a customer!’. Because the honest truth is, we just didn't care. I can promise you it's quite universal, as anyone working a minimum wage job just isn't getting paid enough to care. One man entered a restaurant to have a nice meal with his wife. At first, all was going well. They got their food, ate it up, talked, whatever. Then he asked for th…

When you work at a call center, every day is different. You never know who's going to pick up the phone and call you that day. Will you get the super polite Gen X-er in need of genuine support, the Karen who thinks she knows best (even though she's the one who called in the first place), or the boomer who takes 45 minutes to explain they need help with something they could have easily Googled? Sometimes, the lines are dead, and you can goof around with your coworkers, and sometimes, you can't...

Working at a call center that deals with computer support can be pretty tough. You get calls from all sorts of people throughout the day, and this employee has the stories to prove it. Once a customer gets transferred from customer support to him, his job in tech support allows him to access a customer's computer remotely to provide assistance on whatever they need. The guy who does this job has seen it all - from older customers who took 40 minutes just to set up a Gmail account to entitled cu…

What kind of business is she running?

Customers are super amusing… some of them will assume you can give them stuff for free, while others think they can talk to you however they like because their mother told them that they were 'very special'. Customer service is the worst, and you really get to see another side to humanity that you might not encounter on your regular day-to-day basis. It's no surprise that most of the world's population isn't the greatest, but sometimes you do meet some pretty awesome folk. Below you'll find a h…

It can't be simple to work in the hospitality sector. There's something about the entitled vacationers that never fails to stun the dedicated crew. Having said that, how would you respond if a haughty client barged into your establishment expecting to be taken advantage of and let down? Would you face the hard truth that this isn't a conflict worth waging, or would you try to prove him wrong and give him the trip of a lifetime? The story that follows is the story of a confused hotel worker. The…

Hotel front desk workers are responsible for many things, but fixing poor customer decisions is not one of them. One hotel worker at a popular beach destination knows that all too well in the aftermath of an incident with one customer that really stood out. Taking a summer trip to the beach can be an amazing way to relax and unwind for a few days. You can start each morning with a hotel breakfast, then spend your days with your toes in the sand while the kids build sandcastles. After spending t…

The robot doesn't need 20%

Some things are best left unsaid

Customer support agents are frequently treated like private-sector workers, as though they must get the blessing of the client before proceeding with their day. This makes the job extremely unpleasant. However, what would you do if an aggressive customer visited your establishment with the express intent of disobeying the safety rules that were set in place to protect the public? Would you rather they learned their lesson the hard way or would you try to stop them from doing something that coul…

Another day in retail work, another entitled customer . That's the way of the world for the brave souls who work at retail shops, including u/CmdrGrayson, an assistant manager at a clothing store. There are customers who treat retail workers like people. Maybe they've worked in retail themselves, and know how grueling that job can be. But other customers do not care about the thoughts or feelings of the workers at all. They're happy to belittle them or mock them for no reason at all. It makes y…

There are tons of marketing ploys out there nowadays by big corporations trying to make more money. They may not make sense to the consumers, or even the employees, but they are policies set in stone that only upper management can dictate. This phenomenon was confirmed by a former retail worker who shared that sales aren't always a good deal. But what about other industries? What are they not telling their customers? Keep reading to hear from 25+ employees about what their jobs won't let them...

No one wants to be micromanaged. Whether by a boss, a coworker, a partner, or even a family member, as an adult, we can handle things on our own. There is nothing more insulting than having someone constantly checking in on you to make sure you are getting things done. Well, that's just what happened to this truck driver when he was making a delivery to a client. He had to drive only a few hours and was running way ahead of schedule...