customer service

Scapegoated IT admin gets blamed when client's employee retires and accidentally deletes their entire database: 'Welp, I'm retired now! Guess I'll delete everything'

Brad Dickson

Entitled customer berates delivery driver for being 20 minutes late on her 1st day on the job: 'DoorDash driver was utterly incompetent so I went off on her. I hate incompetence.'

Emmy Pratt

Customer walks out of diner without tipping after overhearing 20-year-old waitress mocking him: 'She was making fun of a paying customer for no reason'

Ben Weiss

‘Some people just don't deserve ice cream’: Peanut-allergic customer impolitely demands employee jump through hoops to ensure vanilla ice cream is nut-free, but doesn't believe them when they fulfill her requests

Lana DeGaetano

Mechanic quits toxic dealership for better pay, old boss tries to sue when all the customers follow him to his new job: 'Their dealer is in shambles because I left'

Isabella Penn

Dealership wants guy to drive 350 miles to pick up replacement vehicle after known fault in his new car, when customer gets upset service rep intentionally sidelines the exchange before quitting: 'I sent his case over with the wrong file, then I quit'

Brad Dickson

‘"Do you know how much money I spend at your store?"’: Loyal grocery store customer insists employee allow him to shop during closing hours, has a hilarious awakening when employee refuses

Lana DeGaetano

‘She said I was heartless and hung up’: Entitled customer demands a refund for a ‘stolen’ package belonging to her neighbor

Lana DeGaetano

Beloved server gets suspended by entitled owner over nothing, server takes the full week off and owner begs for him to come back: 'I told him I had not learned my lesson yet'

Ben Weiss

Entitled shopper confuses customer for employee, demands their employee discount: 'You’re wearing red and khakis. Don’t lie to me!'

Ben Weiss

Entitled customers treat retail employee like scum, so after they purchase the $500 wedding gift for a friend, he replaces the price tag with an $18 one: ‘Making the [Karen] look like a [cheapskate]'

Elna McHilderson

Non-profit organization accuses web designer of being greedy after she refuses to volunteer her designs for free: ‘We're a charity, don't you want to help us?’

Bar Mor Hazut

Entitled customer demands no cheese or tomatoes at a pizza restaurant: 'I sold him a plate of onions for $3'

Ben Weiss

Entitled hotel customer books room for the wrong day, expects front desk employee to book a new room despite the hotel being sold out: ‘She is not budging. She just stands there’

Lana DeGaetano

‘Straight-up confused Pikachu face’: Electronics store employee kindly helps customer choose a new laptop, only to later reveal he doesn't work there at all

Bar Mor Hazut

Engineer agrees to help friend’s mother-in-law with renovation as a favor, quits when she treats him like a servant: '[She] learned that professionals can in fact walk away'

Isabella Penn