customer service

Entitled customer demands a discount from a retail employee for a non-sale, undamaged product: ‘"Like, just take ten off. It's not hard"’

Lana DeGaetano

Handyman with 10 years of experience finishes a perfectly level TV stand mount, only to have a woman insist it looks crooked

Etai Eshet

Client buys wedding photographer's domain after they refuse to provide the wedding photos and ignore them for months, uses it as last-attempt leverage: ‘They have one week to respond’

Bar Mor Hazut

Local legend 'Mama Cat' gets fired from Lowes by complaining Karen who hates fun, community bands together to rehire her after 5 years of purrfect service: 'The city has now declared February 2 as the city's Mama Cat Day'

Blake Seidel

Cashier tries to shame customer into donating money to a charity, customer refuses: ‘She just decided to paint me as a bad person’

Lana DeGaetano

Client demands to stop her appointment at hair salon school after being stuck there for 8 hours, then refuses to pay for the half-done service: ‘The situation was extremely unprofessional’

Bar Mor Hazut

Entitled Kevin gets put in his place by customer service representative: 'Sir, there comes a time in every man's life when he must [...] take full responsibility for himself'

Ben Weiss

Sushi restaurant regular treats every order like a high-stakes negotiation, dissecting each roll, ingredient, and price before settling on her original: ‘This lady is famous for asking (minimum) 10 questions’

Etai Eshet

Woman tries to "return" a coat she stole from a thrift store’s off-limits donation cart, claimed it was hers, and threw a tantrum when staff refused: ‘[She] snapped instantly from tears to rage’

Etai Eshet

Entitled customer cuts the line at a coffee shop, woman gets even by accusing her of stealing her coffee: 'Um, there's a line?!'

Ben Weiss

Massage therapist spars with entitled customer after she gets an extra free 15 minutes: 'If you were a good massage therapist, you'd [...] make sure I'm taken care of'

Ben Weiss

Restaurant employees discuss their most foolish customer complaints: ‘Customer [was] mad because [an] espresso martini had espresso in it’

Lana DeGaetano

15+ Retail employees who got even with their most entitled customers: '[I] told my boss that since he wouldn't let me quit, he had to fire me now'

Remy Millisky

Manager forces fast food employee to work while sick, employee goes over manager's head: 'Let's see what YOUR boss has to say'

Ben Weiss

Online handbag seller refuses to send bag to entitled customer after they demand a refund for two past orders, leading to a dispute on the site: ‘I decided to cancel the order’

Bar Mor Hazut

Entitled customer accuses employee of ruining her daughter's birthday after she makes a last-minute request for a cake flavor that's out of stock: ‘We're a bakery, not miracle workers’

Lana DeGaetano