customer service

Barista demands an extra $7 tip for a coffee correction because she had to “re-craft” it by adding milk, even though the customer already paid and tipped for the original drink

Etai Eshet

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Overworked store supervisor deals with a customer attempting to buy cookies without cash by offering “the value of knowledge,” cancels the sale, and walks away to help paying customers

Etai Eshet

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Restaurant server maliciously complies with disrespectful people’s crazy demands, gives them exactly what they ask for, and they still complain: ‘She never gets in trouble’

Giuliana Tiscioni

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Logistics company worker gets back at condescending customer, forcing him to drive 2 hours after he demanded reimbursement for his own mistake

Etai Eshet

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Hotel employee gives guest free breakfast coupons, she complains that breakfast isn't free: 'What exactly is the issue?'

Ally Perry

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Entitled stranger at Garden Centre insists another shopper works there and demands to speak to his manager to report him when corrected: ‘[He] came rushing up to me, asking where the rhododendrons are… I said I don't work there’

Etai Eshet

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‘[She said] I was lazy and acting tired’: Massage therapist enforces a no-overtime policy with an entitled client, she responds with a texting tantrum and gets herself blocked

Etai Eshet

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'I think they need bigger icons': Interface of Illinois DMV computer stuns internet

Ally Perry

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Retail employee helps elderly couple find formal wear for 20 minutes, gets scolded by his boss for spending too much time with one customer: 'I sold around $150 in 1 transaction.'

Emmy Pratt

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Out of pure boredom, dude decides to fake a foreign accent at the new local cafe, has kept it up for 3 years now, sparks hilarity: ‘​I don’t even have an old country, I'm from Ohio…’

Elna McHilderson

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Is it an obligation to tip on percentage? People discuss tipping culture around the world, some people get it, others criticize it completely: 'Pretty soon someone's going to ask for a tip just for handing me a receipt.'

María Cetra

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Retail manager yells at employee in front of customers for trying to explain to her how to change a price in the system: ‘You completely threw me under the bus’

Bar Mor Hazut

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‘Accidentally gave better customer service than the actual employees’: Bookworm gets confused as staff at a busy bookstore, shows frazzled customer the power of kindness

Elna McHilderson

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‘Some customers make your job easier. Carol wasn’t one of them’: Pool cleaner’s difficult client Carol demands he vacuum her leaf-covered patio with a pool vacuum, then makes him assemble a pressure washer for free

Etai Eshet

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‘Receipts don't lie’: Arizona ice cream business accuses food reviewer of lying after he posts an honest review and discovers they messed with his order, the creator proves them wrong

Bar Mor Hazut

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Hotel guest doesn't know the difference between a request and a guarantee, so when his reservation was just a request, he made a scene because he didn't get what he wanted: 'Anytime he would get wound up again'.

María Cetra

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