customer service

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'Do whatever you need to do': Car dealership maliciously complies with maintenance order, inflates prices, then learns they have to foot the bill

'Do whatever you need to do': Car dealership maliciously complies with maintenance order, inflates prices, then learns they have to foot the bill

'[I] deactivate their keys': Front desk agent discovers special method to get even with Karen customers

'[I] deactivate their keys': Front desk agent discovers special method to get even with Karen customers

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'Feel free to get into the regular line': Entitled Disney family gets owned by the same rules they're trying to circumvent

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'[I was] called a Karen': Cashier freaks out on customer trying to correct a wrong order

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'They literally rammed the car in front of them': Drive-thru operator watches car full of impatient bros rear-end another customer

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'No problem': Belligerent customer insists on being refunded for their own mistake

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Top Tales From Your Server (October 2, 2023)

'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

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'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

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'Her food [got] as cold as my Frosty heart': Karen insults a fast food manager, forcing them to double check her refund; ends up getting $4.13 instead of $12.99

Jesse Kessenheimer

‘I've got your back': Waitress Pulls Sweet ‘Girl Power’ Move On Couple While They Dine Out for Dinner

‘I've got your back': Waitress Pulls Sweet ‘Girl Power’ Move On Couple While They Dine Out for Dinner

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'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

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'Eye for an eye': Barista fights fire with fire when a customer throws her ‘incorrect’ coffee on the ground, finding the Karen at work and making a mess in her department as payback

Jesse Kessenheimer

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'I demanded an apology': Local barista gets back at an insolent customer by serving him and his coworkers decaf until he makes a public apology; it took 3 days

Jesse Kessenheimer