customer service

'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

Ben Weiss

'I just over-charge her every time but she think she's won': Coffee Karen doesn't reach card minimum but insists on paying with card, manager complies by overcharging her

Ben Weiss

'With HER own card': Manager makes hotel desk worker pay for a guest's room when he refuses to

Brad Dickson

'It needs to be cleaned up': Hotel guest's kid makes a mess in the hallway, demands front desk agent to clean it up and slams the door in his face

Ben Weiss

'The grin slid off his face': Employee outsmarts customer trying to exploit returns loophole

Brad Dickson

'Rich people stuff like this gives me the ick': Faceless 'Champagne Wall' at Wedding Prompts Jokes and Debate About Hospitality Work

Ally Perry

Top Non-Money Tips Servers Get From Customers

Eleonora Bader

'Be advised': Male Karen leaves 1-star review because he's angry about free soda

Brad Dickson

'Do not come here and dine with us'': Internet turns on business owner for mocking customers that don't tip servers, gets 1-star review bombed

Brad Dickson

‘You don't get a room': Karen guest denied service after refusing to follow front desk clerk's orders

Eleonora Bader

'If she wants large tables, she can have them': Server makes sure annoying coworker gets overwhelmed on the job after getting embarrassed in front of customers

Ben Weiss

'Put my order in first! I need it NOW': Top Karens of the Week (June 21, 2023)

Ben Weiss

Servers Share Their Worst Verbal Slip-Ups With Restaurant Customers

Eleonora Bader

‘You Need To Leave Now’: Retail Employee Demands Customer Leave Store After Crying For 45 Minutes In A Dressing Room Because Clothes Won't Fit

Eleonora Bader

'He never came back to our branch again': Bank manager calls Kevin out on expenses after being accused of stealing money

Ben Weiss

'Ma'am, do not curse at me again:' Customer service representative hangs up on Karen after flight booking debacle

Ben Weiss