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'Don't try to stiff a small business': Local laundromat owner holds a client's order hostage when they try to bail on their $1,700 weekly invoice

Jesse Kessenheimer

‘What a scammer’: Airbnb host demands guest cancel their reservation after claiming the room will not be ready in time, guest refuses when discovering they were already charged for it

‘What a scammer’: Airbnb host demands guest cancel their reservation after claiming the room will not be ready in time, guest refuses when discovering they were already charged for it

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Fed-up customer decides to dine and dash after server ignores them for their entire stay and fails to bring in their food for over 40 minutes: ‘He wouldn't even look in my direction’

Fed-up customer decides to dine and dash after server ignores them for their entire stay and fails to bring in their food for over 40 minutes: ‘He wouldn't even look in my direction’

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Entitled mother confronts tech retail worker at the supermarket who helped her and her son earlier: 'This happened about a week ago and I still think about it because of how absurd this lady was...'

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‘Okay, you can shop wherever you bought that instead’: Cashier gets sassy when a gaslighting Karen tries to return a product they don't sell, sends her packing

Jesse Kessenheimer

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Impatient customer follows store manager outside the establishment to pay for her meal, manager bites back and calls out her presumptive demeanor

Impatient customer follows store manager outside the establishment to pay for her meal, manager bites back and calls out her presumptive demeanor

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'I found our server and the hostess both scrolling on their phones in silence': Husband and wife refuse to tip waitress after being forgotten by her for 25 minutes after being seated, even after telling the hostess once 15 minutes had passed

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Entitled customer provokes discourse by pleading to be able to choose the gender of her Instacart shopper: 'Go shop for yourself'

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'You thought you’d get $3k worth of stuff for like $200?': 11+ Dimwitted Customers That Left Customer Service Employees Internally Screaming

Jesse Kessenheimer

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Manager yells at teen worker in front of customers, customers complain and he gets fired: 'I later found out he lost his job'

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Entitled mom and her family cut long amusement park line before bystanders shut her down: 'They were eventually escorted out'

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‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

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'My new favorite customer': Contractor in awe after a determined homeowner pays $35 to put a stop-payment on a $1 check to get back at his home insurance company

Jesse Kessenheimer

customer support, customer service, hotel guest, hotel, hospitality, customers, customer, hotel employee, hotel staff, hotel room, hotels, hotel clerk, receptionist, guests, guest

Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: 'The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed'

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‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

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Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'