customer service

Customer demands refund for 20 minutes of internet downtime caused by their own mistake, customer service rep maliciously complies: '[That's] a little under 2 cents an hour'

Brad Dickson

Cable company keeps charging for disconnected service, customer gets even by making 8 repeated callouts to his residence on their dime: 'After 8 tech support visits, finally they got the message'

Brad Dickson

'It is a mad dash for last minute appointments': Auto shop employee gets back at impolite customer by making him wait hours

Remy Millisky

'Good riddance. Or so I thought': Guy struggles to cancel cable subscription, company won't stop calling after he disconnects service

Ben Weiss

Restaurant serves entitled Karen after she writes scathing 1-star-review over $2 dispute, provides hard evidence and turns public discourse against her: 'Below is the truth along with supporting evidence...'

Brad Dickson

Customer harshly requests a product manual to be printed at check-out right before the store closes, gets owned by employee when he realizes it's 650 pages

Lana DeGaetano

‘Get bent, Janet’: Hotel customer attempts to rent a room with absent mother's credit card, employee flags her but she tries again the next day

Lana DeGaetano

25+ Customer service roasts that'll instantly shut down the most entitled patrons: ‘Which employee does that for you so I can get them fired?’

Jesse Kessenheimer

Guest contacts hotel demanding cancelled reservation, but their story keeps changing becoming increasingly unbelievable: 'I tell him no. That is against policy as per my manager'

Brad Dickson

Boomer customer with a 'landscaping emergency' barges into a shop before they're open and refuses to leave before speaking with a specialist who's not there yet: 'No! I can't wait'

Jesse Kessenheimer

Prestigious doctor pays for $2000 hotel stay with expired credit card, then accuses hotel of stealing his money when employee reaches out about the past due bill

Lana DeGaetano

Karen calls store and refuses to be transferred to correct department, shows up in person demanding to find employee from call: 'She clearly had too much time on her hands'

Isabella Penn

‘Two Karens, one transaction’: Retail employee gets the two-for-one Karen special, one who assumes seasonal Halloween decor is wicked and another who doesn't believe in patience

Lana DeGaetano

'I can't just take your word for it': Entitled guest tries to check in under false name, front desk clerk refuses to comply, sparking heated debate in hotel lobby

Sienna Varady

'Turn my service off, RIGHT NOW... Ok.': Customer demands their service be disconnected immediately, customer service rep complies

Brad Dickson

Woman Refuses to Tip Her Waitress After Hearing a Racial Slur From Her Mouth, Boyfriend’s Mom Gets Involved

Briana Viser