customer service

Karen calls store and refuses to be transferred to correct department, shows up in person demanding to find employee from call: 'She clearly had too much time on her hands'

Isabella Penn

‘Two Karens, one transaction’: Retail employee gets the two-for-one Karen special, one who assumes seasonal Halloween decor is wicked and another who doesn't believe in patience

Lana DeGaetano

'I can't just take your word for it': Entitled guest tries to check in under false name, front desk clerk refuses to comply, sparking heated debate in hotel lobby

Sienna Varady

'Turn my service off, RIGHT NOW... Ok.': Customer demands their service be disconnected immediately, customer service rep complies

Brad Dickson

Woman Refuses to Tip Her Waitress After Hearing a Racial Slur From Her Mouth, Boyfriend’s Mom Gets Involved

Briana Viser

'You want a large pizza with everything? Ok': Entitled customer gets exactly what she asked for after vague delivery instructions

Ben Weiss

Retail worker exacts revenge on micromanager by letting innocent toddler steal from shop, setting off uncomfortable discussion with superiors

Sienna Varady

'This isn't actually what happened...': Worker discovers Karen customer's social media rant about him, embarrasses her online

Ben Weiss

'I didn't want to go hungry because she wanted to eat for free': Entitled Pregnant Woman Refuses to Order Food at Restaurant, Eats Off Everyone's Plate and Storms Out When Friend with Food Allergy Won't Share

Isabella Penn

Loud Male Karen demands Meat Lovers Pizza with no pork, ends up with just beef and loses his temper: 'Everything else on it is pork'

Ben Weiss

House sitters declare themselves roommates and refuse to leave when homeowners return from their trip: 'Is there a way to get them out of our house[?]'

Brad Dickson

Karen customer tries to score free meal from restaurant for third time a row, manager teaches her unforgettable lesson

Sienna Varady

'She is very happy with the results until she reaches ours': Customer service worker gets thrown under the bus by "unprofessional" boss, holds a grudge for two years

Remy Millisky

Karen barista refuses to sell a bagel to an adult for breakfast, claims it's a kids-only item: 'So you'd rather I not order anything?'

JR Atkinson

Customer enacts petty payback on barista for refusing to let him order off the kids menu: 'So you’d rather I not order anything [...] than give you business because of a silly rule?'

Ben Weiss

'Your adherence is non-negotiable and mandatory': Customer service rep's authoritarian emails go viral sparking discussion online

Brad Dickson