customer service

'Your lunch was probably 6 times her hourly salary': New Yorker buys $20 curry from remote cashier in the Philippines, sparks debate about customer service work

Ally Perry

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

Sienna Varady

'I couldn't care less about what you have to say': Restaurant owner refuses to accept customers' complaints about service, leading to the restaurant shutting down

Bar Mor Hazut

Fast Food Workers Share Most Entertaining Workplace Moments

Sienna Varady

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

Bar Mor Hazut

'Fortunately, I didn't have anything urgent at work that day, so I kept calling': Man gets petty revenge against scammer after falling for fake invoice

Isabella Penn

‘You brought this on yourself…’: Server puts lying patron in her place after fabricating a food allergy in an attempt to force the restaurant to accommodate her food preferences

Sienna Varady

'I was left speechless for the first time': Bank customer demands employees help him avoid "pressing 1 for English"

Remy Millisky

'An especially egregious occurrence:' Handicap driver reports truck blocking 8 handicap parking spots, truck driver hits a pole mid-complaint while trying to make his getaway

Elna McHilderson

Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Brad Dickson

‘Just go…’: Employee kicks entitled customer out after they refuse to leave at closing time

Sienna Varady

'It's too late now!': Mega-Kevin gets himself fired over a cup of free coffee

Jesse Kessenheimer

'Unless he's [next in line], it really doesn't matter': Entitled wife tries to pull her husband's rank to cut the line, gets shut down by a sassy desk attendant

Jesse Kessenheimer

'Oh, the look she gave me': Entitled bartender gets her comeuppance, salty customer tosses pennies on the floor

Ben Weiss

'His truck was literally bent': Boorish customer gets led down a rocky road after expecting free labor from his mechanic

Jesse Kessenheimer

‘I tried to tell you…’: Couple Refuses to Accept Assistance From Female Manager, So She Sends Them to New Male Hire Who Hasn’t Even Finished His Training

Sienna Varady