customer service

Entitled customer provokes discourse by pleading to be able to choose the gender of her Instacart shopper: 'Go shop for yourself'

Ally Perry

'You thought you’d get $3k worth of stuff for like $200?': 11+ Dimwitted Customers That Left Customer Service Employees Internally Screaming

Jesse Kessenheimer

Manager yells at teen worker in front of customers, customers complain and he gets fired: 'I later found out he lost his job'

Brad Dickson

Entitled mom and her family cut long amusement park line before bystanders shut her down: 'They were eventually escorted out'

Brad Dickson

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

Lana DeGaetano

'My new favorite customer': Contractor in awe after a determined homeowner pays $35 to put a stop-payment on a $1 check to get back at his home insurance company

Jesse Kessenheimer

Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: 'The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed'

Emmy Pratt

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

Ben Weiss

Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

Brad Dickson

'She calls everyone "honey” and “sweetie," and chit chats with patrons instead of just letting them eat': Georgia-born waitress asks coworker why she doesn't get as many tips, gets mad when he says New Jersey customers don't appreciate her southern charm

Emmy Pratt

‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Lana DeGaetano

Kitchen worker asked to train new hire, finds out the new hire is making $2 more than them: 'This is just part of a larger pattern of disrespect with this company'

Brad Dickson

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Bar Mor Hazut

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

Lana DeGaetano

Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

Bar Mor Hazut

'It's a bad idea to get cute with my mom': Mom files insurance claim after Karen customer service rep rejects her request cancel service, malicious compliance ensues

Ben Weiss