customer service

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

Sienna Varady

'Personality tests train people to lie to their employers': People express dismay at dishwasher job application using AI personality test

Ally Perry

'She started counting very fast from 1-10 [...] I cracked up laughing': Manager with anger issues fires server over hash browns order

Ben Weiss

'Not my problem, now leave': Retail manager puts Karen in her place when she blames him for her cancelled and unpaid cell service

Brad Dickson

'I hope his common cards were worth it': Entitled customer gets lifetime ban and loses $150 for stealing Pokémon cards, unaware they were worth just a penny

Isabella Penn

Entitled Karen demands delivery driver shovel her snow-laden driveway: 'I left her a message in the snow'

Brad Dickson

Karen chases customer out of store, employees lock her out with her stuff still inside: 'They just closed and locked the doors'

Brad Dickson

Entitled dude wants to cut a 150 person line, gets shut down: 'A middle-aged man [had] a screaming, crying tantrum'

Brad Dickson

'I made sure we had no more room': Flight attendant revokes frequent flyer's upgrade by upgrading 5 more passengers after boss's demands

Sienna Varady

‘I will have you fired’: Demanding guest orders manager to fire employee after being put ‘on hold’ due to hotel being short-staffed

Eleonora Bader

‘You ask and you shall receive’: After failing in his attempt to overshadow the waitress and impress his date, customer spends the entire evening eating out of to-go bags

Sienna Varady

‘Cut the nonsense!’: Entitled customer fabricates an allergy claim in order to ensure a customized meal, chef calls her out in front of entire restaurant

Sienna Varady

'That'll be $120 please': 15+ barbers and hairdressers who messed up their customers' hair and tried to hide it

Ben Weiss

'America really needs to learn to relax': Company implements 'Code Sunshine,' forces employees to be weird customer service robots

JR Atkinson

‘He threw a $100 bill at me’: Top tipping stories that capture working in customer service

Eleonora Bader

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Eleonora Bader