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Client says contractors are working "too fast" demand they work slower, making project cost four times more: '$200,000 for a job that should have realistically only been worth about $45,000'

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

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‘I got extra pay, a box of chocolates, [and] an apology': Karen gets fired after screaming for 40 minutes at a customer service rep because they refuse to break company policy

Jesse Kessenheimer

Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

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'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Customer service rep gets paid to play video games after management's misguided instructions leave them without any work: 'For 5 days, I sat in my spare bedroom/office playing video games, all while logged in'

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Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

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Boss demands software service rep stick to the script causing client catastrophe: 'My boss said, "Just follow the script"… so I did—all the way to a million-dollar client meltdown'

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

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23-year-old woman wonders if she's wrong for refusing to give her seat to 8-year-old boy and his "late 30s" mother: 'A few people gave me dirty looks, and I felt awkward'

Prank-calling teens are signed up for 600+ texts a day by vengeful restaurant manager, proving harmless revenge is best-served digitally

‘I finally hit my limit’: Restaurant manager gets revenge on prank-calling teens by signing them up for an information service text chain they can't unsubscribe from