customer service

Boss cuts 22-year-old sandwich shop worker's hours after he helps train new hire: 'I went from working 30+ hours a week to working less than 15'

Ben Weiss

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‘"You know this business is a customer driven business right?"’: Entitled customer scolds grocery store cashier for telling a shopper ‘you're welcome’ instead of ‘thank you’

Lana DeGaetano

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Woman demands cookie shop bake her favorite flavor that’s not on the menu, argues with staff, and leaves planning to return when her “preferred” manager can cater to her cookie cravings: ‘Why can’t we make them? Because they’re not on the menu’

Etai Eshet

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'You need to fire her!': Entitled shopper tries to force the grocery store manager to fire a repairwoman thinking she's a cashier

Ben Weiss

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‘[They] broke a TV they did NOT buy from us and wanted us to gift them a new one!’: Couple demands electrical retailer replace a shattered TV they bought elsewhere after their kid smashed it with a controller, end up exposed and thrown out of the store

Etai Eshet

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Diner finds 2 hairs in soup, restaurant refuses to swap and only refund when she warns of bad review: 'Can I please have this bowl stay here so I know it's new?'

Ally Perry

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Guy gets even with entitled Karen line-cutter at coffee shop by making her order take forever: 'Can you explain your whole pastry selection?'

Ben Weiss

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Bartender runs into entitled regular customer who never tips outside of work, she accidentally gifts him $81: 'The way I look at it? All those lost tips and the money she just gifted me was just karma'

Ben Weiss

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Karen dog owner demands vet clinic receptionist cancel the next appointment so she can come in: 'Some folks act like a full schedule is optional!'

Ben Weiss

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27-year-old pastry chef feuds with entitled server "Ashley" who keeps making him customize orders: 'You were making me remake dishes all night!'

Ben Weiss

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Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

Brad Dickson

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‘It was the most sour experience I had in the job’: Gardener lashes out at the tree specialist after realizing she could have gotten money from the city if the storm-damaged maple had been declared unsafe instead of saved

Etai Eshet

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Customer refuses to pay crocheter for her work because she accidentally sent the payment to the wrong person, demands she give items to her anyway: 'I don't think I should just hand over the items since I wasn't paid.'

Emmy Pratt

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Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

Lana DeGaetano

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Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

Brad Dickson

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Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Brad Dickson

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