customer service

‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

Bar Mor Hazut

Client demands their contract be serviced by worker's in an office, get footed with a hefty bill for remote workers' increased compensation and time: 'Turns out the contract was very clearly written and the client had to pay'

Brad Dickson

Customer insists flooring installer does it their way, gets exactly what they asked for: 'I got paid to remove the work that I just got paid to install so I can get paid to install it again'

Brad Dickson

'I completely ignored the fact that most of their table is now taken over with little dishes of ranch': Impatient customer asks 4 workers for more ranch, petty server maliciously compiles

Isabella Penn

Customer Service Employee Feigns ‘Amnesia’ Over Customer’s Name After Intense Encounter Takes Place

Sienna Varady

Male Karen gets thrown out of tattoo parlor, demands to speak to manager on social media, gets roasted: 'You were denied entry for several reasons'

Ben Weiss

28 Nostalgic Companies Gen X Kids Wish Would Make a Comeback

Isabella Penn

Retail chain cuts workers' hours rather than paying overtime: 'They are going to schedule all the full timers at 35 hours so that no one goes over 40'

Brad Dickson

Store employee refuses to give kid her money back after she is 5 cents short on her purchase, resulting in a dispute with observing customers: ‘Give her the money’

Bar Mor Hazut

30 Relatable Restaurant Memes for Waitresses Waiting to Tip Out

Ely Bulnes

‘You will get what you deserve’: Employee stands firm against rebellious customer's rush for service, causing delays for dozens in line

Sienna Varady

'Nothing slowed this man down but other customers putting him in his place': Entitled Boomer claims he has a medical condition and can't wait in line, waiting customers stand up for employees

Isabella Penn

Builder gets back at Karen celebrity for trying to obstruct their building site: 'I went ahead and called the police'

Brad Dickson

'I decide to go full loophole': Bank branch worker helps customer stuck in phone call loop

Remy Millisky

10+ pizza delivery drivers share how their most bizarre customers got banned from the restaurant: 'His living space was a shrine of greasy cardboard'

Ben Weiss

Pizza delivery drivers reveal the wildest reasons customers got put on the no-deliver list: 'He came to the door eating a can of cat food'

Ally Perry